Contact information


 

At ClubPaws, we’re here to help you and your pet every step of the way.
If you have any questions, concerns, or need assistance, feel free to contact us.


📧 Customer Support

Email: oficial@clubpaws.store

Our support team is available to assist you with:

  • Order inquiries

  • Shipping updates

  • Returns & refunds

  • Product questions


📞 Phone Support

Phone: +351 910 670 781


⏱️ Support Hours

Monday – Friday
9:00 AM – 6:00 PM (GMT / Lisbon Time)

We aim to respond to all inquiries within 24–48 business hours.


🌍 Serving Customers Worldwide

We proudly serve customers in:

  • United States 🇺🇸

  • Europe 🇪🇺


💬 Need Help?

Before reaching out, you may find answers in our:

  • Shipping Policy

  • Return & Refund Policy


Thank you for choosing ClubPaws 🐾
We’re committed to providing a smooth and reliable experience for you and your pet.